ONLINE FEE PAYMENT TERMS & CONDITIONS

The NPS Uttarahalli Online Portal (Edumerge) enables parents/guardians to conveniently access important student-related information such as attendance, announcements, progress reports, fee details, communication updates, and other academic or administrative information notified by the school.

Parents/Guardians are responsible for maintaining the confidentiality and security of their login credentials. Login details must not be shared with others.

School fees must be paid only through the NPS Uttarahalli App (Edumerge).

• Fees for each academic year must be paid as per the schedule notified by the school.
• Payments made after the due date may attract a late fee as per school policy.
• The school payment counter operates from:
  • Monday to Friday: 9:00 a.m. to 3:30 p.m.
  • Saturday: 9:00 a.m. to 1:00 p.m. unless otherwise notified.
• Cash payments are not permitted.

1. Log in to the “NPS Uttarahalli” App (Edumerge).
2. Select the Fee tab and click Pay Now.
3. Choose the applicable fee and proceed with payment.
4. Select your preferred payment mode:
   • Credit Card
   • Debit Card
   • Net Banking
   • UPI payment
5. Follow the payment gateway instructions to complete the transaction.
6. Payment gateway charges, if any, will be applicable based on the selected payment mode.

Once the payment is successful, a fee receipt will be generated. Parents are requested to retain the receipt for future reference.

• If a transaction fails without entering payment details, parents may retry the payment process.
• If payment details have been entered but confirmation is delayed, kindly check with your bank/card provider before attempting another payment.
• If the amount has been debited from the bank account but payment confirmation is not received, please wait for the bank’s confirmation before retrying.
• Parents are advised to note the transaction/reference number for all online payments.
• In case of failed transactions, kindly wait for up to four hours before retrying the payment.
• For any discrepancy related to online fee payments, please contact the Accounts Department with transaction details.

All payment-related information provided by parents/guardians will be used solely for processing school fee payments. The school will maintain confidentiality and ensure that the information is not disclosed or used for any other purpose.

Fee payments once made are generally non-cancellable.

In case of duplicate payments, parents/guardians may contact the Accounts Department with:

• Transaction reference details
• Bank statement/payment proof

Approved refunds, if applicable, will be processed within 10–15 working days through the respective payment gateway and issuing bank, subject to banking policies.